TrueCar
Reviews and Complaints
Let the harassment begin
Don't do it, it's just awful. I really thought I would be getting price comparisons, but no they released my information to the wolves and the calls, texts and emails started within minutes.
It was relentless. I am still unsubscribing after weeks . If you want to compare prices there must be another way, don't do it.
They are making me type 100 words, but I really have nothing else to say, so I will tell you about my grandaughter. Her name is Callie and she is 5.
She is adorable, and says I am her very best friend. She has a great sense of humor and always cheers me up when I am around her.
I am very grateful to my daughter Janet for making me a grandma. Love you Callie.
- Were relentless
Deceptive Dealer practices
Bdsm lovers only.
Why is this even a thing?
It sucks
The software is confusing. Adding and deleting cars is difficult.
The dealers that contacted me consistently offered above the Truecar average. One dealer said he will "pay" for my remaining three car payments, and when he sent me the proposal, he had added them to the price of the car!!!! Completely dishonest. At another dealership, they sent me out with the newest employee, and he couldn't even find the car I was interested in to test drive in TWO different lots, 1/2 mile apart!
What a big joke! I am better off with my credit union car buying service.
I have leased or purchased 5 cars with them in the past, and their prices and discounts were pretty reasonable. At least they are honest, and you don't have to deal with the dealers directly.
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Verified Reviewer | Bedminster Township, New JerseySucks
Waste of Time
I asked about a specific vehicle (Toyota 4 Runner) in DFW....in less than 24 hours, I was slammed with dozens of emails and pitch calls on my cellphone by every dealer in town - about 8. All TrueCar does is hand over all your contact data to every dealer they can find - unleash them upon you and let you deal with the junk email and high pressure phone calls.
This was NOT mentioned in their sign up process...which I consider highly unethical.
honestly, Would YOU sign up if they said..."By the way, we are forwarding EVERYTHING to everyone we freaking know" so brace yourself for endless crap for a month" . I would never use them again.
- Handing my data to every damn dealer in dfw
Truecar isn't working for you
TrueCar avoid like the plague
Ridiculous scam / waste of time
- Search feature
- Deceptive business practice
- Lied to us
- Not up front about cost
Cheap car to sell lian
Web site hide behind incredible car prices trying to sell u a auto loan. I called to find how I can view a car.
5 minutes later, strong arm sales technique insisting that I should get a loan to buy the car. Told them I already have the finance arranged. 8 minutes later, back to loan. Now I made it very clear I want to make arrangements to see the car.
12 minutes later, back to auto loan. Well I said farewell. Obviously, they r using attractive cars as leads for selling car loans. Stay away from this business.
If there is an agency that monitors misleading business practices. This is one that need to be investigated
True car now False
Don't Register with Truecar!
I *** agree
Great!, if you like being harassed.
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I used this service in 2015. I wanted a car.
They gave me a price and printed sheets. 1000 people began calling. Dealer said they had it. Got there told only cars on the lot had tinting and door strips.
Sad don't want this stuff and want a fresh plain car. Second dealer said they had and I said I would be pissed if not. When I got there they said not "mats" and would require "all cash" for that price and they pick the color. Bye to them then 4 days of calls from all over.
I bought a car for my daughter the better way. I went drive it and said this is out the door what you get and got a better deal anyway I would not use a service like this that sells your information to vendors for any product again in my life.
Thank you
I bought a car using Truecar in 2016, and back then, I got actual competitive pricing. Now I dont even get pricing on any vehicles.
Truecar is no longer worth using.
Totally agree. Truecar is nothing more then for dealers to get your contact info and then upsell you on more expensive vehicles. You will get endless phone calls and emails.
DO NOT use these clowns, once signed up you will receive an endless berage of phone calls and emails!